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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Managment and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Hospitality Industry Goes Online: Maestro Web Connection Suite Meets Guest and Group Demands for Web Services
Operators leverage integrated PMS to maximize online revenue, service and staff productivity
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Forced PMS Migration Presents Opportunity to Weigh New Options, Hotel Operators Turn to Maestro Suite
Forced PMS Migration Presents Opportunity to Weigh New Options, Hotel Operators Turn to...
 
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“Maestro really took us to the next level because of all the flexibility in their system from their drill down capability to the yield management functionality. The Northwind management staff was extremely flexible in making any enhancements to the product during our installs and up to present time.”
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Rodney Thiel, Director of IT for Benchmark Hospitality
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Marc Chenail, systems administrator for The Red Lion Inn, agrees that the Inn's Maestro PMS (maestropms.com) has provided a non-traditional ROI. "While the accounting office has a specific ROI in mind, the general managers of each property and I are measuring our ability to meet guests needs and increase offerings. The flexibility offered in each product has simplified certain operations to the point that we now have time to do more for our guests. For instance, we can now offer more off-property services such as automating ticket requests and other recreational activities."
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Marc Chenail, Systems Administrator, The Red Lion Inn
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View our Customer Success Stories
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