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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR
Leading High-Touch Resorts Rely on Maestro All-In-One Solution to Maximize Efficiency, Reduce Bookin...
Top 5 “Most Important Priorities in 2010” for Independent Hoteliers
PCI Compliance, Direct Website Bookings for Lower Costs, Total Guest Experience to Boost Loyalty, Yi...
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“People come to SunSwept Resorts to be personally rejuvenated, and we have an extremely loyal return clientele. For this reason it is mission critical that we know their preferences beforehand and ensure, as much as possible, guests are receiving the services they expect.”
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Kevin Snaggs, House and Administrative Leader, LeSport operated by SunSwept Resorts
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“We were looking for an enterprise system that would allow us to sell benefits to the guest, and combine our four separate guest histories into one database.” The Vintage Inns owns the Queen’s Landing Inn; the Prince of Wales Hotel; The Pillar and Post Inn, Spa & Conference Center; and the Oban Inn. Because in Maestro all the data is shared between fully integrated modules, Doi expects to increase staff efficiency by 30% and improve accuracy by at least 50% with the elimination of re-keying guest information between systems."
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Ron Doi, Rooms Revenue Manager, Vintage Inns
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View our Customer Success Stories
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