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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.

Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR Leading High-Touch Resorts Rely on Maestro All-In-One Solution to Maximize Efficiency, Reduce Bookin...
Top 5 “Most Important Priorities in 2010” for Independent Hoteliers PCI Compliance, Direct Website Bookings for Lower Costs, Total Guest Experience to Boost Loyalty, Yi...
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“We are seeing a solid industry recovery. Operators are investing in new technology to make their properties more profitable and that deliver better decision information to owners. Lodging companies selecting Maestro represent all segments of hospitality, from luxury destinations in Scottsdale, to national parks like California’s Kings Canyon with multiple lodges and cabins, as well as large facilities such as the Southern Baptist International Mission Board property in Virginia. NORTHWIND is focused on its clients’ success, and Maestro’s widespread adoption demonstrates it has the flexibility and robust functionality to automate any type or size of property or chain.”
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Rich Newman,General Manager, Gainey Suites Hotel
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“We’ve asked a lot of Maestro in terms of customization, and Northwind has been extremely cooperative and responsive to us,” “that was a big difference between them and other companies. A lot of others will just say, ‘Here’s the product and there will be no charges.’ But Maestro is always evolving, and so if it can change quickly, they’re right on it. In just the past 45 days, our version has continued to change and evolve.”
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Christy Ashton, Assistant Controller, Stein Eriksen Lodge
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View our Customer Success Stories
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