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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR
Leading High-Touch Resorts Rely on Maestro All-In-One Solution to Maximize Efficiency, Reduce Bookin...
Top 5 “Most Important Priorities in 2010” for Independent Hoteliers
PCI Compliance, Direct Website Bookings for Lower Costs, Total Guest Experience to Boost Loyalty, Yi...
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Now that the property has a computer-based sales and catering (S&C) system in place, such tallying takes seconds. “Questions are answered much more easily,” “Customer conversations are easy.” In addition to accurately summarizing revenues generated, the Northwind S&C software installed at the Chateau Cartier forecasts, budgets, eliminates duplicate bookings and increases staff efficiency.
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Patricia Pearson, Director of S&C, Chateau Cartier Relais Resort
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“As busy as our property is, we felt like we needed to be able to keep as many staff as possible available to assist our guests. Installing a totally new system at Degray Lake Resort cost us 30 percent less than an upgrade of the former system would have.”
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Chris Snodgrass, Superintendent for DeGray Lake Resort State Park
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View our Customer Success Stories
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