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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR
Leading High-Touch Resorts Rely on Maestro All-In-One Solution to Maximize Efficiency, Reduce Bookin...
Top 5 “Most Important Priorities in 2010” for Independent Hoteliers
PCI Compliance, Direct Website Bookings for Lower Costs, Total Guest Experience to Boost Loyalty, Yi...
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“We were looking for an enterprise system that would allow us to sell benefits to the guest, and combine our four separate guest histories into one database.” The Vintage Inns owns the Queen’s Landing Inn; the Prince of Wales Hotel; The Pillar and Post Inn, Spa & Conference Center; and the Oban Inn. Because in Maestro all the data is shared between fully integrated modules, Doi expects to increase staff efficiency by 30% and improve accuracy by at least 50% with the elimination of re-keying guest information between systems."
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Ron Doi, Rooms Revenue Manager, Vintage Inns
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“They had everything we needed, from an excellent presentation addressing our needs and concerns, to reliable and strong references, to training programs after installation, to support when required,” explains Walters. “But most of all, the Maestro programs offered us the management tools we needed to insure maximum booking opportunities to increase our occupancies on a daily basis. However, we do face the challenge of getting people to our website since we are an independent property and not tied to major chain reservation booking engines.”
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Barbara Walters, General Manager, The Island House Hotel
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View our Customer Success Stories
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