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Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR
Leading High-Touch Resorts Rely on Maestro All-In-One Solution to Maximize Efficiency, Reduce Bookin...
Top 5 “Most Important Priorities in 2010” for Independent Hoteliers
PCI Compliance, Direct Website Bookings for Lower Costs, Total Guest Experience to Boost Loyalty, Yi...
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“We keep six years of group history in the CRM database that is part of our Maestro Sales & Catering system. We access specific information with our group analysis report that shows revenue histories for different groups side by side. This kind of ‘group CRM’ is a powerful decision tool for identifying the accounts with the highest revenue potential.”
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Patricia Pearson, Director of S&C, Chateau Cartier Relais Resort
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“We have grown at a steady pace each year since Erdman Hall was renovated in 1998,” said Sharon Huber, systems specialist at Princeton Seminary. “Many of our guests are here to participate in our continuing education programs, and they often bring family members. They expect an efficient hospitality experience and we do our best to provide it for them. Our facilities are integrated on one Maestro PMS that combines our guestroom inventory, reservations, and billing in one database for easy access. We have used Maestro for the past six years. NORTHWIND’s support team understands Princeton Theological Seminary and does a great job of assisting our staff in the best way to use the applications, and maintaining our systems.”
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Sharon Huber, Systems Specialist, Princeton Seminary
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