|
Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Management and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Award Winning Independent Luxury Resorts Favor Integrated Maestro PMS to Streamline Operations, Keep Guests Returning, Increase Direct Sales and RevPAR
Leading High-Touch Resorts Rely on Maestro All-In-One Solution to Maximize Efficiency, Reduce Bookin...
Top 5 “Most Important Priorities in 2010” for Independent Hoteliers
PCI Compliance, Direct Website Bookings for Lower Costs, Total Guest Experience to Boost Loyalty, Yi...
|
|
|
|
“The Guest Services team is enjoying learning how a guest heard of us and where they are coming from. It has opened their eyes. Before our current system, we assumed most of our drive-in guests were from the local region when in fact about 48% of our corporate and family business comes from outside the immediate Alabama Gulf Coast area.”
--
Barbara Walters, General Manager, The Island House Hotel
|
|
"Buena Vista Hospitality Group has an excellent relationship with NORTHWIND. Stonehaven Relais and Spa is the third Buena Vista property to install Maestro," which manages the exclusive resort and spa. "Two of our other hotels also use the Maestro front office system as well as NORTHWIND's ResEze Web booking engine and integrated Maestro Sales and Catering. We were pleased that Maestro was scaleable and cost effective for our exclusive Canadian spa resort. NORTHWIND's training and support are excellent and many of Buena Vista's management and staff are now cross-trained on Maestro to operate efficiently between properties."
--
Don Heintz, Vice President of Technology and Partner, Buena Vista Hospitality Group
|
|
|
View our Customer Success Stories
|