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Northwind Canada Inc. (“Northwind” or “Maestro”) is committed to providing excellent service to all clients including persons with disabilities.  Maestro’s goal is to create an environment that is inclusive to all members of the community. Maestro focuses on identifying, removing, and preventing barriers for persons with disabilities Maestro’s Policies and Procedures comply with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Integrated Accessibility Standards Regulation. These Policies and Procedures will be reviewed and updated regularly in efforts to increase accessibility for persons with disabilities.

Feedback Process:

Comments and feedback about the delivery of services to persons with disabilities are welcome, as it may help identify areas that require change and assist in continuous improvement. Feedback will be addressed immediately, although some responses may require a more in-depth review

To provide feedback or suggestions please contact us using any of the following methods:


ATTENTION: Human Resources

By Phone:

Nicole Mast Kusch or Ilana Stern


In Writing:

ATTENTION: Human Resources

65 Allstate Parkway, Suite 100

Markham, Ontario L3R 9X1


Multi Year Accessibility Plan