Maestro understands that each hotel, resort and multi-property group is a unique operation that requires robust system tools supported by an experienced, forward-thinking technology partner. The Maestro Property Management System Suite provides over 20 specialized, fully-integrated modules to streamline all areas of hotel and resort operations from the Front Office, Sales & Catering to Condominium Ownership Management, Club, Spa and Activities. Maestro goes above and beyond conventional property management systems to deliver revenue-generating solutions that give a 360-degree view of each guest and their activities at every touch point. Maestro's fully-integrated system suite includes mobile pms apps, and online tools to drive business to your website, power personalized guest experiences, optimize room rates, and increase profitability.
Maestro gives you everything you need in cutting edge technologies with a Mobile Browser based solution as well as a Windows platform, with flexible options to deploy in your chosen environment. The Browser based solution offers the same sophistication and identical feature set to the Windows solution, while allowing you to host on your own property servers, a 3rd party chosen data center, or with Maestro's own cloud hosted solution. In addition to this, Maestro's play well with others philosophy gives access to a collection of APIs to connect with your 3rd party systems of choice, ultimately providing you with the tools you need for your guest engagement and staff productivity programs.
Maestro hotel software systems are backed by the hospitality industry's most comprehensive support and training program – Diamond Plus Service. The Diamond Plus program is included with each and every Maestro installation and enables your staff to become productive more quickly with a wide range of online training programs that increase efficiency and staff retention that will keep you in front of your comp set. These education and productivity tools are all in addition to the live onsite professional training you receive complete with hands on practice and live cut-over support. Our professional training teams collaborate with you to ensure your team is ready and proficient the day you go live, while the Maestro help desk is standing by to assist you and your staff via live phone and live chat support 24/7 365 days a year.