Maestro Corporate Enterprise Suite

Maestro Enterprise – For Centralized Corporate Operations Management

For multi-property ownership and management groups that want centralized control of their properties and profitability, NORTHWIND has developed an industry-tested, cost effective solution. Maestro Enterprise™ centralizes hotel management at the corporate level, storing and providing immediate access to all financial and guest information including profiles on new accounts and accounts receivable. The system’s flexibility to operate in a variety of platforms, including multi-property single-server, and multi-server configurations, using the Internet or your own intranet, sets Maestro Enterprise™ apart. Now you can design and implement your management functions and controls at the corporate level. For executives that travel, data can also be accessed remotely. Your corporate sales staff can view guestroom and function space availability in any linked property from client’s offices, enabling them to make informed business decisions before booking new business. Your central Maestro Enterprise™ database serves as the source for enterprise reporting, analysis, contract management, customer tracking, and corporate data mining, allowing you to oversee revenue and expense flows as they happen. NORTHWIND also provides consulting services to help your company optimize its operation and evaluate the benefits and best uses of Maestro Enterprise™.

Maestro Suite at The Property Level

At the property level the Maestro Enterprise Suite™ of applications provides the technology for you to give guests the service they expect anywhere at your hotel, whether it is personalized recognition and a fast accurate check-in at the desk, or professional attention and billing to valuable group convention account meeting planners. If your operation includes spa, or golf facilities Maestro Enterprise integrates these modules, as well as sales and catering, ResEze Internet reservations, condo/ownership accounting, accounts receivable and yield management all on a single database for accurate accounting and availability.

Central Reservations Office - CRO

Maestro Enterprise™ centralizes reservation management at the corporate level, storing guest information and providing real-time access to all property availability as well as existing and updated information and profiles of existing accounts at the hotels. The flexibility to support various operational and communications architectures sets Maestro Enterprise™ apart from the rest in that it lets your company set up its own customized reservations functions and controls – even allowing your corporate office to act as its own ASP. A mobile corporate sales team can view room and function space availability in any linked property for any location, enabling them to make informed business decisions when negotiating business. Whichever setup option is selected, single server or multiple servers, your database will also act as the central source for enterprise reporting, analysis, contract confirmations, customer tracking, and corporate data mining.

Integrated A/R For Consolidated Client Records

Maestro Enterprise™ Centralized A/R and Billing simplifies your group accounting by handling billing for one or many properties with inter-module integration to speed guest service and eliminate data entry errors. All parts of your system that handle guests or group services have direct access to the centralized billing module to allow maximum flexibility in generating invoices and collections.

This fully integrated shared module provides the ability to handle a single or multiple property environments and consolidate records for more efficient manipulation of accounts. All modules that provide Guest and Group Services, have direct access to this Central A/R module to provide maximum flexibility in generating an invoice and collecting a payment. Open folios may accept postings from multiple modules and combine all details under one folio for more professional and effective presentation to the client.

GDS Interface to Internet Reservations

Maestro Enterprise™ gives property operators the ability to increase their room revenue and reduce labor costs across their reservation departments with Maestro GDS. NORTHWIND’s on-line real-time GDS reservation engine, Maestro GDS, provides Maestro Enterprise™ users full access to a wide range of on-line distribution channels, ranging from direct GDS connectivity to travel portals and on-line travel agencies.

Maestro™ GDS+ drives information from the Global Distribution Systems to the Maestro™ Central Reservation System allowing properties to sign up on as many GDS’s as they want without having to worry about room allotments, while taking complete advantage of Maestro’s Yield Management capabilities. Now hotels have the benefit of worldwide representation via channels travel agencies use to book travel via the Internet’s GDS+ distribution network with Maestro Enterprise™ GDS.

Hotel Chains With The Maestro Enterprise™ Advantage

Vintage Inns Standardizes on Maestro Enterprise

In February 2003 Vintage Inns installed NORTHWIND’s Maestro Enterprise™ to automate its four hotels and two spas. Vintage Inns is centrally managing its hotels with the Maestro™ Front Office, Sales & Catering, Spa & Activities Management and Maestro GDS modules. The prestigious Vintage Inn properties in Niagara-on-the-Lake, Ontario, hold Four- and Five Diamond ratings from the Canadian and American Automobile Clubs for their elegance, deluxe accommodations, and personal service.