ResEze

Orchestrating the World's Greatest Hotels

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Real-time On-Line Web Reservations

ResEze – Direct Property Access

With the Internet poised to greatly influence how you do business, Northwind has optimized our technology to exploit the internet and make information available on a global spectrum. ResEze's unparalleled ability to allow ‘on-line real-time direct access’ via Internet/Intranet to property inventory, availability, yield rating and instant confirmation is a feature embraced by corporate guests, travel agents, tour operators and wholesalers worldwide.

Northwind offers Web-based Internet reservation modules that can be fully integrated with Maestro™.

Functions and Features Summary

Using Northwind's Real-time On-line Internet Reservation system, hotel clients are able to offer their customers:

On-line, Internet reservations with immediate confirmation.
A Double Booking-Proof solution. No need to maintain separate in-house and on-line inventories.
Complete control over on-line offerings, including pricing and availability.
Cutting edge technology for fast, secure, cost-effective, and low maintenance service.

"CONFIRMED" Internet Reservation

On some Web sites, customer will find a button or a link called "Reservations". When invoked, customer will see a "form" to fill in and return to request information. This is handled just like a fax request: a hotel clerk checks the availability, and contacts customer via phone, e-mail, fax, or mail, to notify if customer's request has been confirmed, if any alternatives are available, or if no rooms are available. In all of these cases, confirmation or denial of a customer's reservation request is not returned to the customer immediately.

Using Northwind's On-line Internet Reservation system, hotel clients are able to offer their customers:

Interactive, immediate response of availability.
On-line response for your reservation confirmation.
If there is no availability, customer can try another date, another accommodation type, or, if none are available, customer can immediately check on another date or simply make other arrangements.

Benefits of Confirmed Internet Reservations

To the hotel customers, convenience.
To the hotel operator, global availability and automatic booking, 24 hours a day, 7 days a week without the need of a staffed reservation desk.

Security

Security is probably the most difficult issue facing Internet application development. The architecture itself is guided by security considerations. At the functional level, Northwind implements the "AAA" of access control (Authentication, Authorization and Accounting/logging), and any sensitive data, down to the field level, can be encrypted.