Windows Hardware

Windows Hardware Configuration & Platform Recommendation for Maestro POS

(June 2008)

  Windows POS Server
  Network Recommendations
  Administration Workstation
  Windows Workstation
  Printer
  Cabling
  Services Required from Hardware Vendor/System Integrator
  Hardware Maintenance

Windows POS Server:

Intel® Pentium® 4 processor (Celeron Processor NOT Recommended) 3.0GHz Server PC with:

1GB Memory (for up to 5 users, add 512MB for every additional 5 users),

• 512KB Internal Cache

• RAID-5 Controller

• 2 x 70GB Hard Disks at 15rpm (1 x RAID 0 for Windows, 1 x RAID 0 for Maestro POS Database)

• 100BaseT/1GHz Network Interface Card (NIC)

• SVGA Color Monitor, CD-ROM

• 104 Keys Keyboard, and 2-button Mouse

• Tape Backup Unit for daily backup
• External Hayes Compatible 56K Fax/Data Modem or Static IP Address (through local ISP) for Operational Support
• 1200VA Uninterruptible Power Supply
• Microsoft Windows 2003 Server (with latest Service Pack)
• Anti-Virus Utility

Network Recommendations:

• 3COM Superstack III 100BaseT switches
• Wireless - 802.11b Network cards (2.4GHz) Wireless Devices
• Wireless LAN Access Point (2.4GHz) for Wireless Devices
• Broadband Router/Firewall

Administration Workstation:

(can use POS server - this workstation is required for Setup and Configuration, Manager’s functions, and other application modules)

Intel® Pentium® 4 processor 2.4GHz (or faster processor) (Celeron Processor NOT Recommended) PC with:

512MB Memory

512KB Internal Cache

• 70GB Hard Disk

• 10/100/1GHz Network Interface Card

• SVGA Colour Monitor

• Keyboard & Mouse is mandatory

• Card Reader (Keyboard with integrated card swipe or credit card decoder wedge) Northwind recommends the use of the Cherry Keyboard or the POSH MX3 wedge.

• 1200VA Uninterruptible Power Supply

• Microsoft Windows XP Professional (with latest Service Pack)

• pcAnywhere32 Host & Remote Communications software (for remote support/training)

• Anti-Virus Utility

• Broadband Internet connection (high speed)

Windows Workstation:

Intel® Pentium® 4 processor 2.4GHz (or faster processor) (Celeron Processor NOT Recommended) PC with:

512MB Memory

512KB Internal Cache

• 70GB Hard Disk

• 10/100/1GHz Network Interface Card

• 15" ELOtouch 5-wire resistive touch screen Monitor

• Card Reader (Keyboard with integrated card swipe or credit card decoder wedge) Northwind recommends the use of the Cherry Keyboard or the POSH MX3 wedge.

• 1200VA Uninterruptible Power Supply
• Microsoft Windows XP Professional (with latest Service Pack)
• Anti-Virus Utility
• Cash Drawers with:
• Epson TM-T88 interface cable
• 24V kick out

OR

Printer:

• Report Printers
• Lexmark E340 Laser Printer (30 ppm)
• HP LaserJet 1320 Laser Printer (22 ppm)
• Receipt(Thermal) Printers
• Epson T88IV
  • Partial cut
  • Parallel/USB Interface (Parallel Recommended)
• Kitchen (Order) Printers
• Epson TM U230
  • Partial cut
  • Ethernet interface

Cabling:

Cabling and wiring work to be provided by client chosen cable contractor, Northwind will assist in providing specifications.

• Interfaces - RS232 serial (4 pair, 24 gauge, braid and foil, plenum)
• PC Workstations - 10/100baseT Category 5 twisted pair for PC LAN or Fiber Optics

Services Required from Hardware Vendor/System Integrator:

• Assembly and Testing of Hardware
• Configuration of Network
• Installation and Configuration of Windows Server and Database for Server and client PCs
• Installation and Configuration of Printers for the network environment for print sharing
• Installation of Hardware in training room
• Installation of Hardware in final location

Hardware Maintenance:

The client is responsible for arranging hardware maintenance coverage with hardware manufacturer, vendor, or system integrator.

Please note:

Client can source their hardware from a local vendor. Your chosen hardware vendor should provide hardware with all peripherals assembled and operating system loaded to ensure hardware compatibility. Your hardware vendor should also provide your cable contractor with specifications and standards for wiring and networking the other workstations. In this case, Northwind’s role is to provide the loading, training, and the support of our application software.

Please ensure that the hardware system is installed professionally; specifically, the Windows Operating System must be installed by a Microsoft Certified Professional. Northwind’s support department will be dialing into the Customer’s POS hardware network (to be setup in a training room that simulates the live environment) at least one week prior to the scheduled training date in order to verify the hardware and configuration requirements.

Northwind sets guidelines for the use of its software only. Due to the nearly limitless number of variables within any personal computer or network configuration, Northwind is in no event liable to any perceived speed or performance issues which may arise on any given system.

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