Matt Oliver | The Highlander Inn and Conference Center

Making money is only one part of a property's technology ROI. Lowering expenses is another, and many operators are leveraging technology to create a more efficient operation. In the past, keying in contracts, rooming lists and detailed banquet and event invoices required a great deal of our sales staff's time that would be more valuable spent elsewhere. Corporate clients make up the majority of our business, so automating every step of our corporate sales and meeting business pays off in time saved – and that goes to the bottom line as more time on the phone with prospects.

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Minnesota is in the middle of the recession, but we have the highest RevPAR in our area, based on our yield in a really challenging environment. When things get soft what comes bubbling to the top are inefficiencies and unprofitable areas like food and beverage. Being full service,...

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Bill Morrissey
President and Founder | Morrissey Hospitality

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