Due
to client requests,
we've added 2 full days of interactive hands-on
learning.
Don't miss out on this opportunity to work with the Maestro experts!
Click
here
to view the full conference agenda
Educational
Sessions & Workshops include:
Maestro
‘Web
Connection’
Online
Self-Serve Channel for Guests & Groups
Maestro is on the cutting edge of new industry
trends and
the needs of
guests & groups. The new Web Connection Suite is ready to get
the new
generation of users connected
under the control of property access rules. Learn
how to use suite components including ResEze & ResWave to
maximize this low cost 2-way
reservations channel and integrate your guests
with your operation while increasing online reservations and contribute
to
cost reduction.
GDS,
2-way & Yield Controlled Reservations Channel
Learn
about
the current offerings available in Maestro for GDS and on-line booking
integration and how control is given to the property via the pro-active
yield
facility. The scope of this robust interface also include
guest activities and
group
blocks booking. Maestro Web Connection and Maestro GDS 2-Way Interface
are
designed to co-exist and provide two powerful reservation channels to
maximize
revenue and reduce costs.
Guest
Centric Design - 360 Degrees CRM
Discover
the power of the latest expansion in Maestro
features and modules, such as Guest-ID Cards to assist Maestro users
with
gathering important client preferences and information as well as
effectively communicating with
clients. Learn
first-hand how you can leverage this solution to enhance guest service,
strengthen marketing,
gain a
360 degree view of your guest at every touch point and increase overall
profitability.
Maestro
Analytics - New & Integrated Views
Expanded
data-mining
for Business Intelligence (BI) Tools will be
introduced with ways to leverage this information to initiate marketing
campaigns
and activities. Learn about the latest data-mining tools and views
already updated to
support Maestro's guest-centric design which allows consolidation of
guest
information
from all
modules.
Dynamic
Packaging, Integrated Operations & Reconciliation
Don’t
miss out on learning the new options to create "packages on
the fly" and book activity details. Dynamic Packaging
sessions will include:
guest privileges & reconciliation, tickets printing,
consolidated
itineraries, booking of activities, spa services and other charges.
Revenue
Optimization, Rate & Yield Management
Discuss,
learn and contribute to this highly critical aspect
of Maestro and your operation. Learn how to use proactive yield and
rate strategies for guest types, room types, corporate accounts and
packages
based on a variety of user established criteria. Additionally you'll
learn
how to apply rates in order to manage corporate and group contracts and
set-up proactive strategies to
maximize room revenue.
Security, Data
Encryption & SDC PCI
Compliancy
Maestro
PMS is now PCI compliant and this session will
review solutions for encryption, authentication and content control
that can
help address PCI requirements for protecting cardholder and stored
data while implementing strong access control measures.
Interactive
Workshops
In these
comprehensive educational workshops, our knowledgeable
Maestro-Certified
staff will show how to leverage Maestro tools and features to enhance
your operations and help you get the most out your Maestro PMS solution.
- Front Desk Best
Practices & Features
- Multi-Property
Considerations
- Group
Management & Charge Routing
- Night Audit
& Balancing
- Travel Agent
Management
- Wholesale
& Tour Operators
- Condominium
& Timeshare Owner Management
- Housekeeping
& Work Orders + Lost
and Found
- Activities,
Alternate Inventory & Shuttle Management>
- A/R Management
- Front Desk
Management Reporting (including Pace Booking)
- Maestro
Analytics: S&C - Marketing and Revenue
- Maestro
Analytics: FD - Marketing, Revenue and Statistics
- Sales &
Catering
- Maestro Spa
Services
- Retail POS
- Gift Card
Management
- Online Internet
Table Reservations
- Membership
Billing and Management
Don't
Miss Out! Space is limited!