Maestro’s Data Mining tool, Analytics, brings forward all of your guest data in easy to navigate templates. Performance metrics are instantly displayed, with the ability to drill down into the details. Providing hotels with the ability to easily identify Guest purchase behaviours and develop strategies.

 
Big Picture View

The Big Picture view brings together all modules of Maestro. Front Desk, Sales & Catering, Spa, Facilities, Loyalty, and GEM online comment cards. This view is designed to provide a complete picture of how various types of guests, Group, Corporate, Leisure, are consuming your products and services. Lead time to booking, Average spend, Revenue by outlet and more can be found in this view.


Marketing View

Designed to enable hotels to measure ROI of Marketing efforts, generate guest lists for future campaigns, and have the confidence that lists are targeted to the right consumer. With a few simple clicks, a list of all your guests who visited in previous years, on Valentine ’s Day, but excluding any guest who already has a reservation, can be created.


 
Pace view

Front Desk Pace View provides users with the ability to analyze occupancies, revenues & rates, by property, building, guest type, rate type or room type. Current “On the Books” room nights, revenues and average rates shown in monthly, weekly and daily templates. Comparative pace and pick up trending is shown in the same templates, allowing for ease and accuracy in Forecasting and Budgeting.

 
Sales & Catering

The Sales & Catering view brings together total revenues and or room nights of a client, meeting room, or sales manager, along with previous year comparison. F&B Revenue, Room Revenue, Room nights, by Market Segment, geographic, lead source or sales manager can be quickly and easily evaluated. A Pipeline tab provides a quick report for weekly sales meetings to evaluate business in a quote or tentative status, along with the Inquires tab to monitor demand.


Spa Services

Treatment Room Utilization, Provider Utilization, Day spa guest versus Stay spa guest analysis and more. The spa view templates provide quick analysis of treatments being consumed, by which guests, day of week, and retail spend.


Rate & Yield Audit View

The Rate & Yield Audit View provides users with a quick and efficient way to audit all Rate Types and Yield’s configured within Maestro.