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Success Stories

The Swarovski Crystal Empire Celebrates Grand Opening of Sparkling Hill Resort and Wellness Center Hotel with Dancers, Symphony, Celebrities, VIPs

Fairy Tale Festivities and Dazzling Hospitality Highlight History Making Debut of Brilliant European-Inspired Luxury Wellness Destination When the first guests of Sparkling Hill Resort and Wellness Hotel in Vernon, British Columbia above the Okanagan Valley, entered the hotel's glass atrium during its recent grand opening, they must have sensed that the origin of the Native word "Okanagan," meaning "transport toward the he

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Booming Banff Lodging Company Maximizes Tour Group Revenue, Occupancy and Staff Productivity for 8 Hotels with Integrated Maestro Multi-Property PMS

Independent Resort Company Manages Hotels, Condos, Restaurants, Spa, Ski School and Retail from Centralized Maestro Single-Image Database for Accurate Cross Selling, Streamlined Operations, Personalized Guest Service There are few places in the world as picturesque as the town of Banff in the Canadian Rockies. And few areas of Banff are as busy as the eight independent Banff Lodging Company hotels when the day's tour buses arrive with guests ready to check-in and spend the day experiencing the town's alpine wonders.

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Award Winning Luxury Taboo Resort & Spa Supercharges its Online Revenue: Guests Book Rooms, Up sell & Personalize Their Stay Direct on Hotel Website

Resort leverages Maestro PMS integrated booking engine, dynamic packaging, real-time yield management - forecasting a 30% revenue increase with website guest and group self up-sell and lower cost per reservation direct bookings Taboo Resort, Golf and Spa has become a coveted destination for hard working professionals and business people who want to hit the 'reset' button with a luxury resort stay. Ninety minutes north of Toronto, Taboo is an ultra chic property with a 5-Star restaurant, full-service Spa, and championship golf course.

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Award Winning 4-Diamond Luxury Stephanie Inn Implements Integrated Maestro PMS to Centralize and Automate High-Touch Service

Stephanie Inn marries personalized guest service with high-tech Maestro system to enhance guest history tracking, boost profits and reduce cost with increased efficiencies "Most of our guests are in love, romance is our specialty," explains Sharon Major, general manager of the AAA Four Diamond Stephanie Inn operated by Martin Hospitality. The property could not be in a more romantic location.

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NORTHWIND Expands Presence in the West; 25 Luxury Properties Go With Guest-Centric Maestro Integrated Property Management System

Multi-property resort chains, hotel companies and high end boutique destinations select Maestro PMS to centralize management controls, provide personalized guest experiences and maximize online revenue with guest self-serve NORTHWIND-Mae stro PMS, provider of Maest ro™ enterprise Property Management hotel sof tware and reservation softwa re solu

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Shanty Creek Resorts Increase Website Bookings, Boost ADR with Maestro Multi-Property, Multi-Module PMS with Integrated 'Web Connection' Real-Time Guest Self-Serve Tools

Three-property resort group streamlines all operations with Maestro PMS on a single database for exceptional service, faster booking and profitable up-sell; hotel staff productivity soars with Diamond Plus real-time Web Chat Help and On-Demand Training Shanty Creek Resorts in Michigan, is a multi-property resort with everything for recreational and business travelers.

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Maestro Client Resort At Port Ludlow Named to Prestigious Condé Nast 'Gold List Top 5'

Guest-centric Maestro Property Management System empowers luxury boutique Resort's award-winning personal service; real-time ResEze booking engine to fuel its booming website reservations success NORTHWIND-M aestro PMS, provider of Maes tro™ enterprise Property Management hotel  software and reservation  software solutions for the hospitalit

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Maestro Users Cavallo Point and Stoneleigh Hotel & Spa Honoured By Condé Nast Traveler 'Hot List' Ultimate Insiders Guide to the Newest & Hottest Hotels

Guest-centric luxury hotels use Integrated Maestro Property Management System to automate award-winning operations, boost web bookings and maximize profits across all channels NORTHWIND- Maestro PMS, provider of Maest ro™ enterprise Property Management hotel so ftware and reservation s oftware solutions for the hospitality industry, announced th

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Maestro Resort Technology Helps Four Diamond Luxury Sorrel River Ranch and Spa Deliver Guests' Dreams Come True

Sorrel River Ranch Resort and Spa uses Maestro PMS to attract guest from around the world with online marketing and on-property personalized world class service In 2008 a New Yorker fell in love with the Southwest's best kept secret, Sorrel River Ranch Resort and Spa. When the opportunity to purchase the property presented itself, Elizabeth Rad saw a perfect opportunity to expand her real estate portfolio, but most of all she hoped to develop a destination resort that allowed people to have memories and experiences they never forget.

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Columbia Hospitality Selects Maestro PMS as Standard System

NORTHWIND surpasses other vendors with Maestro Diamond Plus Service, multi-property ASP capability and strong security NORTHWIND-Maestro PMS, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced Columbia Hospitality will standardize property management automation on the Maestro ASP Multi-Property Management Suite for Columbia's portfolio of award winning conference centers, hotels, luxury resorts.

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Lonrho Hotels Selects Maestro PMS Multi-Property as Standard System Across all Properties to Optimize Revenue, Group Bookings and Web Reservations

NORTHWIND Maestro installation enables Grand Karavia to be more productive and more profitable with centralized controls NORTHWIND-Maestro PMS, provider of Maestro™ Enterprise Property Management hotel software and reservation software solutions for the hospitality industry, announced Lonrho Hotels will standardize property management automation on the Maestro Multi-Property Management Suite for four properties in 2009, with others across Africa to follow.

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Minnesota's landmark Saint Paul Hotel Relies on Maestro ResEze to Increase Online Reservations & Revenue

AAA Four Diamond Historic hotel leverages 21st Century real-time Web booking system with integrated yield management to optimize rates and occupancy Historic elegance and unmatched hospitality are the hallmarks of the Saint Paul Hotel in St. Paul, Minnesota.

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Luxury Stoneleigh Hotel & Spa Opens with Maestro Suite to Centralize and Automate High-Touch Operations

Aiming at Five Stars: Stoneleigh drives service with integrated PMS, Spa, POS, Sales & Catering, ResEze Web booking engine and Business Intelligence NORTHWIND-Maestro PMS, provider of the Maestro™ Enterprise Property Management Suite of hotel software and reservation management solutions for high touch single and multi-property operations, announced today The Stoneleigh Hotel & Spa in Dallas, Texas, operated by La Corsha Hospitality Group, opened March 3 with the full suite of Maestro property automation tools on one database to streamline total property operations.

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Jekyll Island Club Hotel Focuses on Future and Growth Empowered by Scalable Maestro PMS Suite

Maestro's robust internet functionality, single-image database, supported by Diamond Plus Service impresses historic luxury destination resort operators NORTH WIND-Maestro PMS, provider of the Mae stro™ Enterprise Property Management Suite of hotel  software and online booking solutions for high touch single and multi-property operations, announced today that the Jekyll Island Club Hotel, Jekyll Isl

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Maestro PMS Enables 4+ Star Luxury Stoneleigh Hotel & Spa Deliver Impeccable World-Class Personal Service

Historic Hotels of America-Preferred Hotels guest-centric property leads spa boom, gives staff 360-degree view of guest at every touch point with integrated Maestro Suite of modules The Stoneleigh Hotel & Spa is a well-known Dallas landmark that has earned its 4+ Star status with restored historic luxury and the kind of high-end personalized service that never fails to impress its well-traveled guests.

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Maestro Deals Tribal Gaming Properties the Winning Hand in Service & Revenue Optimization Tools

Gaming hotels leverage Maestro PMS technology to deliver world class guest service, enhance marketing and maximize staff productivity The lobby is an expanse of green felt tables and flashing lights that stretch into the distance. Guests focus on revolving roulette wheels, hands of blackjack and poker or wander along rows of musical slot machines that sound like money; and the outlets are open 24 hours a day to serve guests who do not sleep. This is a tribal gaming hotel, not the customary hushed beige carpet and marble environment most operators are familiar with.

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Vintage Hotels Gains 360 Degree View of Guest

Learn more about Maestro Four Diamond Service and free 'Web Connection' training at Northwind's HITEC booth Vintage Hotels combines beautiful locales, Four-Diamond comfort and exceptional service at its three properties in the Niagara-on-the-Lake region of Ontario, Canada, to provide discerning travelers with a gracious sophisticated destination. To strengthen its already superb guest service and give its staff tools for greater efficiency, Vintage Hotels installed the Maestro Enterprise Suite.

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Lodge of the Ozarks Drives Higher Profitability with Maestro at the Largest Convention Center in Branson

Maestro optimizes all hotel and conference center operations on one database for greater staff productivity, stronger financial management and better guest tracking Branson, Missouri is a booming vacation destination that attracts hundreds of thousands of families annually to its award-winning headliner entertainment, theme parks, and golf courses. It is a favorite location for conferences and military and family reunions, and one of the largest spaces for conventions in Branson is operated by the Lodge of the Ozarks.

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UK Chains, Independents Thrive with Integrated, International Version of Robust Maestro PMS Suite

NORTHWIND-Maestro PMS Builds Solid Presence in UK Hotel Market with Advanced Technology and Personal Service Maestr o PMS has rapidly expanded its presence in the United Kingdom since it was introduced only six years ago. Today it has earned the respect of hoteliers across the country.

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Full-Service Hotels, Resorts See Revenue Payback, Optimized Efficiency with Integrated Maestro PMS Modules

Partnership & Hotel Technology Investment Delivers Premium Support Services & ROI How do hotel operators measure the ROI on a hotel so ftware technology purchase? Three different property managers have their own answers.

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Robert Pauselli
Director of Information Technology | Taboo Resort

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