|
Hotels ranging in size from full-service flagged properties to corporate
meeting sites, destination resorts, and single or multi-property hotel
companies have chosen NORTHWIND’s MaestroTM Property Management Suite of Front
Office, Sales & Catering, On-line Reservations, Spa & Activities Managment and other
applications to manage their properties and provide their guests with the
highest quality service.
NORTHWIND values its users the way you value your guests, and places an
emphasis on personalized service and professional attention to all its clients.
NORTHWIND’s family of users each has access to 24/7 help-desk support, on-line
education, free enhancement downloads, and frequent training classes to improve
clients’ operating efficiency.
Maestro ’Web Connection’ Suite with ResWave Drives Online Revenue and Personalized Service for Multi-Property Operators
NORTHWIND-Maestro PMS enhances ResWave with new online revenue generating tools, guest experience me...
Maestro Diamond Plus Service Delivers Live Web Training, to Maximize Staff Productivity
Real-time On-Demand e-Training Gives Maestro Users the Power to "Learn and Return," so They Can Im...
|
|
|
|
Now that the property has a computer-based sales and catering (S&C) system in place, such tallying takes seconds. “Questions are answered much more easily,” “Customer conversations are easy.” In addition to accurately summarizing revenues generated, the Northwind S&C software installed at the Chateau Cartier forecasts, budgets, eliminates duplicate bookings and increases staff efficiency.
--
Patricia Pearson, Director of S&C, Chateau Cartier Relais Resort
|
|
“We selected Maestro Multi-Property because it provides all the operating modules our hotels need on a single database for both properties. Its guest history is excellent, and our sales and front office staff are finding Maestro very easy to learn and use. Our technology consultant Mark Haley from Prism Partnership suggested several systems, and our team identified Maestro as the best choice for our two hotels. Moving forward, NORTHWIND has done a great job of training and installation.”
--
Richard Carbone, General Manager, Inn at Harvard and the Harvard Square Hotel
|
|
|
View our Customer Success Stories
|