Page Title:
Maestro System Requirements and Supported Interfaces
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Specifications for Client Supplied Computer Equipment
This document serves to outlines Northwind’s minimum specifications for hardware and operating platforms in the Windows environment.
- These specifications may change from time to time to accommodate releases and advances in technology. A current copy of these specifications is available upon request.
- It should be expected that, over time, Client’s data volume and end-user performance requirements will change thereby resulting in the need for possible hardware, operating system and/or connectivity changes.
- Northwind recognizes that less powerful components may, in some circumstances, provide adequate performance.
- Components designated as ‘dedicated’ devices in this document shall only be used to operate software applications approved by Northwind. Client shall provide Northwind with an ‘Administrator’ level login account on each ‘dedicated’ device that contains a Northwind application for use in performing Support Services.
- Client shall be responsible for performance of all Client Supplied Products installation and configuration tasks. Client may elect to perform such activities using fully qualified internal staff members or by contracting such services from a qualified third party vendor.
- Client shall be responsible for all ongoing administration, maintenance, virus protection, data backup and accessibility/security for all hardware, operating systems and network connectivity. Client may elect to perform such activities using fully qualified internal staff members or by contracting such services from a qualified third party vendor.
- Client shall ensure adequate performance of all Client Supplied Products including all troubleshooting and error correction necessary to ensure such performance.
- Please ensure that the hardware system is installed professionally; specifically, the Windows Operating System and SQL Server software should be installed by a Microsoft Certified Professional. Northwind’s support department will be dialing into the Customer’s PMS hardware network (to be setup in a training room that simulates the live environment) at least one week prior to the scheduled training date in order to verify the hardware and configuration requirements.
- Northwind sets guidelines for the use of its software only. Due to the nearly limitless number of variables within any personal computer or network configuration, Northwind is in no event liable to any perceived speed or performance issues which may arise on any given system. Due to differences in network environments, Northwind makes no guarantee regarding any specific configuration.
This configuration is designed to support 20 concurrent Maestro Users and 7 Interfaces based on the following:
- Maestro Server to be installed at the Hotel Property
- All Client Workstations are connected to the Maestro Server via Remote Desktop (RDP)
1 x Dedicated Maestro Server Specifications
|
Processor Type
|
Intel X5560 Xeon Quad Core Processor
(additional processor optional)
|
|
Processor Speed
|
2.8 GHz/8MB Cache
|
|
Memory
|
16GB Main Memory or more
|
|
Operating System
|
Microsoft Windows 2008 Server R2 STD x64:
- 20 User CAL
Microsoft SQL Server 2008 STD x64:
- one CAL per Maestro User License, plus
- one CAL per interface
- Total 27 User CALs
|
|
Hard Disk Storage Subsystem
|
For Optimum Disk I/O performance:
4 x 480GB Solid State Drive
in Hardware RAID Level 5 configuration with
one hot spare
|
|
Removable Storage Devices
|
DVD-ROM
|
|
Display
|
15” Monitor (1280x1024 is optimum)
|
|
Network Connectivity
|
1Gigabit Network Card
|
|
Tape Backup Subsystem
|
400GB Tape Backup Device with Back-up
Software with Scheduler and Open File
Manager
|
|
Uninterruptible Power Supply
|
Sufficient capacity, based on devices to be
attached to the UPS, to allow enough time
during a power interruption to perform a
normal shutdown of the dedicated file server
|
|
Anti-Virus
|
Industry standard virus scanner using
scheduled daily scans of server hard disks
during low-utilization periods (No Real Time
Scanning). ‘Auto-Monitoring’ real-time virus
scanning services shall be disabled on all
Northwind Servers.
|
|
Remote Support Capability
|
Telephone with long distance direct dialing
capability within reach of file server for voice
support
Terminal Services, VPN with TCP/IP external
IP address connection via the internet, PCI compliant Remote Connection Utility using TCP/IP
|
Client Workstation Specifications:
|
Processor Type:
|
Intel Dual Core Processor
|
|
Processor Speed:
|
2.0GHz
|
|
Memory:
|
4 - 8GB Main Memory RAM
|
|
Operating System:
|
Windows XP Pro/ Windows 7 or 8 Pro x64
|
|
Hard Disk Storage Subsystem:
|
1 GB for Maestro
|
|
Removable Storage Devices:
|
DVD-ROM
|
|
I/O Ports:
|
USB port
|
|
Peripheral Devices:
|
Keyboard & Mouse
|
|
Optional Peripheral Devices:
|
Credit card swipe readers (MX53 USB at www.poshmfg.ca) for the Front Desk workstations
|
|
Display:
|
15” SVGA Monitor
|
|
Network Connectivity:
|
100 Megabit/1 Gigiabit Network Card
For 100 Megabit networks, Remote Desktop is recommended for network connectivity
|
|
Anti-Virus:
|
Industry standard virus scanner using scheduled daily scans of local hard disks during low-utilization periods. ‘Auto-Monitoring’ real-time virus scanning services may be used on PC workstations to scan local workstation drives but must not be allowed to scan mapped network drive connections
|
1 x Interface Workstation Specifications:
|
Processor Type:
|
Intel Dual-Core Processor
|
|
Processor Speed:
|
2.6GHz
|
|
Memory: (64 Bit)
|
8 - 16GB Main Memory RAM
|
|
Operating System:
|
Windows XP Pro/ Windows 7 or 8 Pro x64
|
|
Hard Disk Storage Subsystem:
|
1 GB for Maestro
|
|
Removable Storage Devices:
|
DVD-ROM
|
|
I/O Ports:
|
Digi 8 Port (Classic or Neo) RS232 serial board with 1 serial port per RS232 interface (www.digi.com)
|
|
Peripheral Devices:
|
Keyboard & Mouse
|
|
Display:
|
15” SVGA Monitor
|
|
Network Connectivity:
|
100 Megabit/1 Gigiabit Network Card
Interface workstation has to connect to the Maestro Server via a minimum 100 BaseT LAN connection
|
|
Anti-Virus:
|
Industry standard virus scanner using
scheduled daily scans of local hard disks
during low-utilization periods. ‘Auto-
Monitoring’ real-time virus scanning services
may be used on PC workstations to scan local
workstation drives but must not be allowed to
scan mapped network drive connections
|
|
Remote Support Capability
|
Telephone with long distance direct dialing
capability within reach of file server for voice
support
Terminal Services, VPN with TCP/IP external
IP address connection via the internet, PCI compliant Remote Connection Utility using TCP/IP
|
Dedicated GDS (2-way) Interface Workstation Specifications:
|
Processor Type:
|
Intel Dual Core Processor
|
|
Processor Speed:
|
2.6GHz
|
|
Memory: (Windows XP Pro)
|
4 - 8GB Main Memory RAM
|
|
Operating System:
|
Windows XP Pro/ Windows 7 or 8 Pro x64
|
|
Hard Disk Storage Subsystem:
|
1 GB for Maestro
|
|
Removable Storage Devices:
|
DVD-ROM
|
|
Peripheral Devices:
|
Keyboard & Mouse
|
|
Display:
|
15” SVGA Monitor
|
|
Network Connectivity:
|
100 Megabit/1 Gigiabit Network Card
Interface workstation has to connect to the Maestro Server via a minimum 100 BaseT LAN connection
|
|
Anti-Virus:
|
Industry standard virus scanner using
scheduled daily scans of local hard disks
during low-utilization periods. ‘Auto-
Monitoring’ real-time virus scanning services
may be used on PC workstations to scan local
workstation drives but must not be allowed to
scan mapped network drive connections
|
|
Remote Support Capability:
|
Telephone with long distance direct dialing
capability within reach of file server for voice
support
Terminal Services, VPN with TCP/IP external
IP address connection via the internet, PCI compliant Remote Connection Utility using TCP/IP
|
Miscellaneous Specifications:
Printers
- All Windows Supported Laserjet Printers
- InkJet Style & Color Printers Supported (HP Compatible) (not recommended for report printing)
Cabling
Cabling and wiring work to be provided by client chosen cable contractor, Northwind will assist in providing specifications.
o Interfaces - RS232 serial (4 pair, 24 gauge, braid and foil, plenum)
o PC Workstations – 100baseT Category 5 or better twisted pair for PC LAN or Fiber Optics
Credit Card Readers (keyboard interface required)
o A two-track USB reader using keyboard emulation is required.
o The reader configuration should adhere to the following:
o Track 1:
Start Sentinel (header) of “%”
End Sentinel (terminator) of “?” with <carriage return>
o Track 2:
Start Sentinel (header) of “;”
End Sentinel (terminator) of “?” with <carriage return>
o Track 3 Disabled if available
o Please consult your credit card reader vendor/manufacturer for setup instructions or manuals.
o The brand of the card reader is not important as long as it is programmable to conform to the above requirements.
Hardware Maintenance
The client is responsible for arranging hardware maintenance coverage with hardware manufacturer, vendor, or system integrator. Northwind recommends client arrange for 7x24 4 hour response on-site coverage for the server.
Avrio Server
Required Software Components
Microsoft Windows XP with SP3 Only
Microsoft Internet Explorer 6.0 or later
Software Components Automatically Installed
Microsoft .Net Framework 3.5 SP1
Microsoft SQL Server 2008 Standard Edition
Microsoft Windows Installer 3.1 & 4.5
Hardware
Processor Type: Pentium III‐compatible processor or faster
Processor speed: 2.0 GHz (or faster) Recommended
RAM: 2.048 GB (or more) Recommended
Display: VGA (1024x768 pixels)
Avrio Workstation #
Required Software Components
Microsoft Windows XP with SP3 Only
Microsoft Internet Explorer 6.0 or later
Software Components Automatically Installed
Microsoft .Net Framework 3.5 SP1
Microsoft .Net Framework 3.5 SP1
Microsoft SQL Server 2008 Standard Edition
Microsoft POS for .Net 1.12
Microsoft Visual C++ Redistributable
Recommended Hardware
Processor Type: DuoCore (or Dual‐Core) Pentium IV or better
Processor speed: 2.0 GHz (or faster)
RAM: 2 GB (or more)
Display: VGA (1024x768 pixels, 32 bit)
Additional Notes
Avrio takes full advantage of the WPF framework. The graphics displayed are all vector based and
therefore may respond better with a higher end graphics card that supports Tier 2 DirectX and does not
use shared memory.
Peripheral support is handled using the OPOS for .Net standard, therefore, most devices supported by
OPOS for .Net should be supported in Avrio.
Avrio Hardware ‐‐ Additional Information
Avrio installs a full version of SQL 2008 on each workstation. For Avrio failover to function
properly the Principle and Mirror servers have to be identical—with the same operating system.
The server and workstations should be running on XP Pro SP3.
As part of our PA-DSS V1.2 compliance, Avrio takes control and modifies users and privileges
in a way that is not compatible with a server OS. Essentially our unique SQL 2008 install on
every station is the real operating system for the Avrio POS network.
For large installs, 10 or more stations, we have found that the best solution is to have two
identical computers, running XP SP3, function as the principle and mirror servers. With installs
of 10 or fewer stations, 2 of the workstations often serve as the principle or mirror servers.
Recommended Workstations:
First Choice--Elo 15D2—P4 Dual-Core, 2 Gigs Ram, XP Pro Service Pack 3—workstation or
server for smaller installs.
Second Choice--Dell GX780 Dual Core, 2 Gig Ram, XP Pro with a separate Elo 1529
Touchscreen. These also function well as the principle and mirror servers for large installs.
Minimum Specification:
Intel chipset, P4, 2 Gigs of Ram, XP Pro Service Pack 3, Touchscreen with Elo drivers.
Peripherals:
Avrio uses OPOS for .Net drivers. Any printers, cash drawers or MSR’s for which there are
OPOS for .Net drivers will work with Avrio.
Running other applications with Avrio:
When thinking about installing Avrio with other applications you have to remember when Avrio
is installed on a computer, because of various credit card compliancy issues, Avrio creates
unique user accounts with daily encrypted passwords, and the Administrator account used for
installation is disabled. Most Avrio workstations are then put into Kiosk mode: If you exit Avrio
you get the Windows log-on screen; there is no access to the desktop without the Avrio Support
account password.
Why we recommend purchasing hardware for your Avrio system from Silverware:
Our workstations come with a 3 year warranty. Deals that include the standard 1st year Platinum
Service Contract have the protection of Express Exchange if hardware needs to be replaced.
When Silverware supplies the hardware, Express Exchange units will arrive ready to go—with
Avrio and SQL 2008 configured for your site.
Clients can provide their own hardware. However please consider:
1. We charge $300 per computer for client supplied POS workstations because of the
additional time required to prep these machines.
2. Computers can’t be tested and prepped before the onsite service part of the install. This
can unexpectedly cut into time allocated for other tasks.
3. When workstations need to be replaced there will be a charge to remotely prep the
station, reinstall the software and configure the station specific settings.
4. Some support calls will remain unresolved until after you call another vendor.
Purchasing hardware provided by Silverware improves the testing and deployment of the system,
and most importantly, it improves support since there would only be one call to make in an
emergency. Our very competitive hardware pricing encourages the selection of this option.
Services Required from Hardware Vendor/System Integrator
- Assembly and Testing of Hardware
- Configuration of Network
- Installation and Configuration of Windows Server and Database for Server and client PCs
- Installation and Configuration of Printers for the network environment for print sharing
- Installation of Hardware in training room
- Installation of Hardware in final location
Hardware Maintenance
The client is responsible for arranging hardware maintenance coverage with hardware manufacturer, vendor, or system integrator.
Please note
Client can source their hardware from a local vendor. Your chosen hardware vendor should provide hardware with all peripherals assembled and operating system loaded to ensure hardware compatibility. Your hardware vendor should also provide your cable contractor with specifications and standards for wiring and networking the other workstations. In this case, Northwind’s role is to provide the loading, training, and the support of our application software.
Please ensure that the hardware system is installed professionally; specifically, the Windows Operating System must be installed by a Microsoft Certified Professional. Northwind’s support department will be dialing into the Customer’s POS hardware network (to be setup in a training room that simulates the live environment) at least one week prior to the scheduled training date in order to verify the hardware and configuration requirements.
Northwind sets guidelines for the use of its software only. Due to the nearly limitless number of variables within any personal computer or network configuration, Northwind is in no event liable to any perceived speed or performance issues which may arise on any given system.
If specifications are required for alternative implementation options, please contact your Maestro Solutions Consultant or email marketing@maestropms.com.
Northwind sets guidelines for the use of its software only. Due to the nearly limitless number of variables within any personal computer or network configuration, Northwind is in no event liable to any perceived speed or performance issues which may arise on any given system.
Maestro Supported Interfaces
The following is a list of interfaces currently supported by Maestro. Interfaces not listed here may be supported but have not yet been requested. If an unlisted interface is required, please forward specifications to Northwind to verify if it is supported or if a development effort must be undertaken.
All interfaces are RS232 cable based unless otherwise specified. Interfaces are grouped by type and each interface has the current status identified. Status values are:
Installed - installed at one or more properties in a live environment
Ready - completed and ready for client installation/testing, but not yet installed
Internal Test - completed and now undergoing testing at Northwind
Development - currently being developed
Wait - on hold due to lack of demand
Pending - identified as a required interface but not yet submitted for development
Front Office Interfaces
Comtrol Lodging LinkTM
PBX
|
Brand
|
Model
|
Version/Protocol
|
Status
|
|
Alcatel
|
AHL4400
|
08/99 V3.0 and Up
|
Installed
|
|
Avaya (formerly Lucent Technology)
|
Definity
|
ASCII 04/97
|
Installed
|
|
Comdial
|
|
HitachiHCX5000
|
Installed
|
|
Defero3
|
|
Hitachi
|
Installed
|
|
Ericsson
|
BP250/MD110
|
Lodging Link PTS
|
Ready
|
|
Fujitsu
|
Starlog 3
|
|
Ready
|
|
Fujitsu
|
F9600
|
12/97
|
Installed
|
|
Hitachi
|
HCX5000
|
09/98 7.4
|
Installed
|
|
Iwatsu
|
|
Lodging Link PTS
|
Ready
|
|
Mitel
|
SX 2000
|
|
Installed
|
|
Mitel
|
SX200D/L/EL/ML/ICP
|
12/98
|
Installed
|
|
Mitel
|
3300 ICP
|
|
Installed
|
|
NEC
|
NEAX2400
|
11/95
|
Installed
|
|
Nevotek
|
|
Lodging Link PTS
|
Installed
|
|
Nitsuko
|
384i
|
HitachiHCX5000
|
Installed
|
|
Nortel
|
SL/1
|
|
Installed
|
|
PBXnsip
|
|
Lodging Link PTS
|
Installed
|
|
Percipia
|
Parallax
|
Avaya
|
Installed
|
|
PhoneSuite
|
112
|
Hitachi
|
Installed
|
|
Tadiran
|
|
|
Installed
|
|
TMS
|
|
|
Installed
|
|
Toshiba
|
DK424
|
HitachiHCX5000
|
Installed
|
|
Siemens
|
Status
|
|
Installed
|
|
Siemens
|
CaracasLink
|
Lodging Link PTS
|
Ready
|
|
Status
|
|
|
Installed
|
VOICE MAIL
|
Brand
|
Model
|
Version/Protocol
|
Status
|
|
ActiveVoice
|
Repartee/Replay Plus
|
Hyatt/Encore
|
Installed
|
|
Avaya (formerly Lucent Technology)
|
Intuity/GuestWork
|
|
Installed
|
|
Baypoint
|
NuPoint Messenger
|
Hyatt/Encore
|
Installed
|
|
Centigram
|
VoiceMemo
|
6.0A and Up (Hyatt/Encore)
|
Installed
|
|
DuVoice
|
|
|
Installed
|
|
Emissary
|
|
|
Installed
|
|
Fujitsu
|
F9600
|
SMDI – 12/97
|
Installed
|
|
HartfordCommunications
|
Criterian
|
Hyatt/Encore
|
Installed
|
|
Hitachi
|
Integrated Voice Mail
|
|
Installed
|
|
InnOvation
|
InnLine
|
Hyatt/Encore
|
Installed
|
|
Mitel
|
Mitel Mail/Express Messenger
|
Hyatt/Encore
|
Installed
|
|
NEC
|
NEAXMail (AD8/16/40)
|
Hyatt/Encore
|
Installed
|
|
Nortel
|
Meridian Mail
|
|
Installed
|
|
PhoneSuite
|
112
|
Hitachi
|
Installed
|
|
VoiceGate
|
|
Centigram
|
Installed
|
|
Siemens
|
|
Status
|
Installed
|
|
Status
|
|
|
Installed
|
|
TMS
|
|
|
Installed
|
CALL ACCOUNTING (compatible with most record formats and protocols)
|
Brand
|
Model
|
Version/Protocol
|
Status
|
|
Amtel
|
Smarty
|
|
Installed
|
|
Atlas
|
500
|
|
Installed
|
|
CDS
|
Statcom
|
|
Installed
|
|
Comdial
|
|
Hobic/Holidex
|
Installed
|
|
EZadvantage
|
Call A Matic
|
|
Installed
|
|
Genesis
|
UNIX
|
Onboard/Network
|
Installed
|
|
Genesis
|
UNIX
|
|
Installed
|
|
Genesis
|
Windows
|
Onboard/Network
|
Installed
|
|
Genesis
|
Windows
|
|
Installed
|
|
Hansen Software
|
CASH
|
|
Installed
|
|
Hitachi
|
HCX5000
|
Ack/Nak
|
Installed
|
|
Homisco
|
|
Hobic/Holidex
|
Installed
|
|
ICSS
|
|
|
Installed
|
|
InnOvation
|
InnCharge/InnLine 2020
|
|
Installed
|
|
InnTel
|
1500
|
|
Installed
|
|
Intech
|
Housecall$
|
Holidex
|
Installed
|
|
ISI
|
Infortext
|
|
Installed
|
|
Jazz
|
|
|
Installed
|
|
MDR
|
MDR-5000
|
Ack/Nak
|
Installed
|
|
PhoneBill
|
|
Ack/Nak
|
Installed
|
|
PhoneSuite
|
112
|
Hobis A
|
Installed
|
|
ProfitWatch
|
|
Ack/Nak
|
Installed
|
|
RSI (Telecost)
|
|
Ack/Nak
|
Installed
|
|
Siemens
|
|
Status
|
Installed
|
|
Status
|
|
|
Installed
|
|
Tality
|
|
|
Installed
|
|
Tel Electronics
|
Inn-Form Plus/XL
|
PMS/HX
|
Installed
|
|
TMS
|
|
|
Installed
|
|
Ultimate
|
Innservice
|
TCP/IP (No ACK/NAK)
|
Installed
|
|
XETA
|
|
HMS/Holidex
|
Installed
|
|
XIOX Corp
|
Prophet-h
|
|
Installed
|
POINT OF SALE
|
Brand
|
Model
|
Version/Protocol
|
Status
|
|
Active Golf
|
GEN
|
Micros
|
Installed
|
|
Aloha
|
|
Micros
|
Installed
|
|
Digital Dining
|
|
Micros
|
Installed
|
|
EasiPOS
|
|
Micros
|
Installed
|
|
General Meters
|
|
Maestro Generic
|
Ready
|
|
Generic (Ramesys UK)
|
|
2.1
|
Installed
|
|
HARMS Millennium
|
|
Micros
|
Installed
|
|
HSI
|
|
Micros
|
Installed
|
|
Infogenesis
|
|
Revelation (TCP/IP, XML)
|
Installed
|
|
IQ
|
|
Maestro Generic
|
Installed
|
|
Jencess
|
ServeWay/Saleway
|
|
Installed
|
|
Logivision
|
|
Maestro Generic
|
Installed
|
|
Micros
|
|
E7/2700/3700/4700/8700/9700 (RS232, TCP/IP)
|
Installed
|
|
PARS
|
|
Micros
|
Installed
|
|
Pixel Point
|
|
Micros
|
Installed
|
|
Posera
|
Maitre’D
|
Micros
|
Installed
|
|
POSitouch
|
|
POSitouch/Micros
|
Installed
|
|
Prosalon
|
|
Micros
|
Installed
|
|
QuadraNet
|
EPOS
|
Maestro Generic
|
Installed
|
|
Remanco
|
|
Vision PMSI
|
Installed
|
|
RetailPro
|
|
Micros
|
Installed
|
|
RTP Ski Ticketing
|
|
Micros
|
Installed
|
|
Sable
|
|
Micros/Squirrel
|
Installed
|
|
SzenCorp
|
Szen18
|
Micros
|
Installed
|
|
Sharp
|
5700
|
Micros
|
Installed
|
|
Silverware
|
Classic
|
Network-Standard/Enhanced
|
Installed
|
|
Silverware
|
Classic
|
Micros
|
Installed
|
|
Silverware
|
Avrio
|
TCP/IP
|
Installed
|
|
Siriusware Ski Ticketing
|
|
Micros
|
Installed
|
|
SpaSoft
|
|
Micros
|
Installed
|
|
Squirrel
|
|
CHS/Lanmark3/Lanmark6
|
Installed
|
|
System3
|
|
Micros
|
Ready
|
IN ROOM ENTERTAINMENT
|
Brand
|
Model
|
Version/Protocol
|
Status
|
|
Galavu
|
|
Video Checkout
|
Installed
|
|
Guestek
|
|
Video Checkout
|
Installed
|
|
Lodgenet
|
|
Simple Billing Only
|
Installed
|
|
Lodgenet
|
|
Video Checkout
|
Installed
|
|
MovieLink
|
|
1.7
|
Installed
|
|
NXTV
|
|
Video Checkout
|
Installed
|
|
On-Command
|
|
Simple Billing Only
|
Installed
|
|
On-Command
|
|
Video Checkout
|
Installed
|
|
Quadriga
|
|
Video Checkout
|
Installed
|
|
Time Warner
|
|
Video Checkout
|
Installed
|
CREDIT CARD
Brand
|
Model
|
Version
|
Status
|
|
Shift 4
|
Dollars On The Net
|
|
Installed
|
|
Elavon (formerly Southern Data Comm)
|
Protobase
|
6.01
|
Installed
|
|
Elavon (formerly Southern Data Comm)
|
Fusebox
|
|
Development
|
CARDKEY
|
Brand
|
Model
|
Version
|
Status
|
|
CISA Security
|
|
Lodging Link PTS
|
Ready
|
|
Kaba Ilco
|
System 700
|
Gateway/Direct
|
Installed
|
|
Marlok
|
|
|
Installed
|
|
Onity (formerly Tesa)
|
HT24
|
4.x,5.x
|
Installed
|
|
Saflok
|
5000/6000
|
|
Installed
|
|
Salto
|
Hams v1.3
|
Onity (Tesa) protocol
|
Installed
|
|
TimeLox
|
|
|
Installed
|
|
VingCard Elsafe
|
VC2100
|
1.3
|
Installed
|
CENTRAL RESERVATIONS
|
Brand
|
Model
|
Version
|
Status
|
|
Best Western
|
Star
|
1way
|
Installed
|
|
Reserve America
|
|
1way w/deposit post
|
Installed
|
|
Global Resources
|
Falcon
|
1way, ASCII
|
Ready
|
GDS RESERVATIONS
|
Brand
|
Model
|
Version
|
Status
|
|
Cendyn
|
|
2way
|
Ready
|
|
Expedia
|
|
2way
|
Development (Q4 2012)
|
|
Genares
|
|
2way
|
Installed
|
|
Innlink
|
|
1way
|
Installed
|
|
Open Hospitality
|
|
1way
|
Installed
|
|
Pegasus
|
|
2way
|
Development (Q4 2012)
|
|
SynXis
|
HubX
|
2way
|
Installed
|
|
SynXis
|
RedX
|
2way
|
Installed
|
|
TravelClick
|
iHotelier
|
2way
|
Installed
|
|
Trust
|
|
1way
|
Installed
|
|
Trust
|
|
2way
|
Ready
|
WEB RESERVATIONS
|
Brand
|
Model
|
Version
|
Status
|
|
BookDirect (Spyre)
|
|
2way
|
Ready
|
|
iHotelier
|
|
2way
|
Installed
|
|
ResWave
|
|
2way
|
Installed
|
|
SynXis/HubX/RedX
|
|
2way
|
Installed
|
|
UniRez
|
|
1way
|
Installed
|
| TravLynx |
|
2 way |
Installed
|
INTERNET ACCESS BILLING
|
Brand
|
Model
|
Version/Protocol
|
Status
|
|
CAIS Internet
|
|
|
Installed
|
|
CISCO
|
BBMS
|
|
Installed
|
|
Golden Tree
|
|
|
Installed
|
|
Guestek
|
|
|
Installed
|
|
Nomadix
|
|
HOBIC/Micros
|
Installed
|
|
TravelNet
|
|
Data Valet
|
Installed
|
|
Wayport
|
|
|
Installed
|
G/L EXPORT
|
Brand
|
Model
|
Version
|
Status
|
|
ACCPAC
|
User Defined
|
CSV/TXT
|
Installed
|
|
Aptech Profitvue
|
User Defined
|
CSV/TXT
|
Installed
|
|
Dataplus
|
User Defined
|
CSV/TXT
|
Installed
|
|
Great Plains
|
User Defined
|
CSV/TXT
|
Installed
|
|
IDSbooks
|
|
|
Installed
|
|
Mas90/Mas200
|
User Defined
|
CSV/TXT
|
Installed
|
|
MYOB
|
|
CSV/TXT
|
Installed
|
|
Navision
|
|
CSV/TXT
|
Installed
|
|
PeachTree
|
User Defined
|
CSV/TXT
|
Installed
|
|
Quickbooks
|
IIF (Intuit Interchange Format)
|
CSV/TXT
|
Installed
|
|
Solomon
|
|
CSV/TXT
|
Installed
|
|
Timberline
|
|
CSV/TXT
|
Installed
|
CORPORATE ACCOUNTING
|
Brand
|
Model
|
Version
|
Status
|
|
Corporate Upload – G/L, A/R, T/A
|
Generic
|
|
Installed
|
REVENUE MANAGEMENT
|
Brand
|
Model
|
Version
|
Status
|
|
EZRMS
|
|
1way
|
Installed
|
|
EZRMS
|
|
2way
|
Installed
|
|
IdeaS
|
|
1way
|
Installed
|
VIDEO DISPLAY SYSTEMS
|
Brand
|
Model
|
Version
|
Status
|
|
AFS MessageLink
|
|
Guest Message
|
Installed
|
THIRD PARTY SALES AND CATERING
|
Brand
|
Model
|
Version
|
Status
|
|
Newmarket
|
Delphi
|
Legacy
|
Installed
|
|
Newmarket
|
Delphi
|
XML
|
Development
|
PARKING CONTROL
|
Brand
|
Model
|
Version
|
Status
|
|
McGann
|
|
|
Installed
|
MINIBAR
|
Brand
|
Model
|
Version
|
Status
|
|
AMS
|
AutoClassic
|
Full Duplex
|
Installed
|
|
Dometic
|
|
|
Ready
|
|
TMS-Mini Bar Posting
|
|
|
Installed
|
ENERGY MANAGEMENT
|
Brand
|
Model
|
Version
|
Status
|
|
Alerton
|
|
Scientific Atlanta
|
Installed
|
|
Gentec
|
|
|
Installed
|
|
InnComm
|
|
Scientific Atlanta
|
Installed
|
|
Johnson Control
|
|
Scientific Atlanta
|
Installed
|
|
Trane
|
|
Polarsoft
|
Installed
|
|
WiSuite
|
|
Scientific Atlanta
|
Installed
|
CASHLESS VENDING
|
Brand
|
Model
|
Version
|
Status
|
|
C-Star
|
|
|
Ready
|
Sales and Catering Interfaces
VIDEO DISPLAY SYSTEMS
|
Brand
|
Model
|
Version
|
Status
|
|
Janus Displays
|
|
Event Message
|
Installed
|
|
AFS MessageLink
|
|
Event Message
|
Installed
|
GRAPHICAL ROOM LAYOUT
|
Brand
|
Model
|
Version
|
Status
|
|
TimeSaverSoftware
|
RoomViewer
|
Pro Version 6.0
|
Installed
|
|
MeetingMatrix
|
|
|
Development
|