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System Requirements & Interfaces

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Maestro System Requirements and Supported Interfaces

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Specifications for Client Supplied Computer Equipment

This document serves to outlines Northwind’s minimum specifications for hardware and operating platforms in the Windows environment.

  • These specifications may change from time to time to accommodate releases and advances in technology. A current copy of these specifications is available upon request.
  • It should be expected that, over time, Client’s data volume and end-user performance requirements will change thereby resulting in the need for possible hardware, operating system and/or connectivity changes.
  • Northwind recognizes that less powerful components may, in some circumstances, provide adequate performance.
  • Components designated as ‘dedicated’ devices in this document shall only be used to operate software applications approved by Northwind. Client shall provide Northwind with an ‘Administrator’ level login account on each ‘dedicated’ device that contains a Northwind application for use in performing Support Services.
  • Client shall be responsible for performance of all Client Supplied Products installation and configuration tasks. Client may elect to perform such activities using fully qualified internal staff members or by contracting such services from a qualified third party vendor.
  • Client shall be responsible for all ongoing administration, maintenance, virus protection, data backup and accessibility/security for all hardware, operating systems and network connectivity. Client may elect to perform such activities using fully qualified internal staff members or by contracting such services from a qualified third party vendor.
  • Client shall ensure adequate performance of all Client Supplied Products including all troubleshooting and error correction necessary to ensure such performance.
  • Please ensure that the hardware system is installed professionally; specifically, the Windows Operating System and SQL Server software should be installed by a Microsoft Certified Professional. Northwind’s support department will be dialing into the Customer’s PMS hardware network (to be setup in a training room that simulates the live environment) at least one week prior to the scheduled training date in order to verify the hardware and configuration requirements.  
  • Northwind sets guidelines for the use of its software only. Due to the nearly limitless number of variables within any personal computer or network configuration, Northwind is in no event liable to any perceived speed or performance issues which may arise on any given system. Due to differences in network environments, Northwind makes no guarantee regarding any specific configuration.

This configuration is designed to support 20 concurrent Maestro Users and 7 Interfaces based on the following:

- Maestro Server to be installed at the Hotel Property

- All Client Workstations are connected to the Maestro Server via Remote Desktop (RDP)

1 x Dedicated Maestro Server Specifications

Processor Type

 Intel X5560 Xeon Quad Core Processor  

  (additional processor optional)

Processor Speed

 2.8 GHz/8MB Cache

Memory

 16GB Main Memory or more

Operating System

 Microsoft Windows 2008 Server R2 STD x64:

-          20 User CAL

 

Microsoft SQL Server 2008 STD x64:

-          one CAL per Maestro User License, plus

-          one CAL per interface

-          Total 27 User CALs

Hard Disk Storage Subsystem

For Optimum Disk I/O performance:

4 x 480GB Solid State Drive

   in Hardware RAID Level 5 configuration with 

   one hot spare

Removable Storage Devices

 DVD-ROM

Display

 15” Monitor (1280x1024 is optimum)

Network Connectivity

 1Gigabit Network Card

Tape Backup Subsystem

 400GB Tape Backup Device with Back-up

  Software with Scheduler and Open File

  Manager

Uninterruptible Power Supply

 Sufficient capacity, based on devices to be

  attached to the UPS, to allow enough time

  during a power interruption to perform a  

  normal shutdown of the dedicated file server

Anti-Virus

 Industry standard virus scanner using

  scheduled daily scans of server hard disks

  during low-utilization periods (No Real Time

  Scanning). ‘Auto-Monitoring’ real-time virus

  scanning services shall be disabled on all

  Northwind Servers.

Remote Support Capability

Telephone with long distance direct dialing

  capability within reach of file server for voice

  support

Terminal Services, VPN with TCP/IP external

 IP address connection via the internet, PCI compliant Remote Connection Utility using TCP/IP

Client Workstation Specifications:

Processor Type:

Intel Dual Core Processor

Processor Speed:

2.0GHz

Memory:

4 - 8GB Main Memory RAM

Operating System:

Windows XP Pro/ Windows 7 or 8 Pro x64

Hard Disk Storage Subsystem:

1 GB for Maestro

Removable Storage Devices:

DVD-ROM

I/O Ports:

USB port

Peripheral Devices:

Keyboard & Mouse

Optional Peripheral Devices:

Credit card swipe readers (MX53 USB at www.poshmfg.ca) for the Front Desk workstations

Display:

15” SVGA Monitor

Network Connectivity:

100 Megabit/1 Gigiabit Network Card

For 100 Megabit networks, Remote Desktop is recommended for network connectivity

Anti-Virus:

Industry standard virus scanner using scheduled daily scans of local hard disks during low-utilization periods. ‘Auto-Monitoring’ real-time virus scanning services may be used on PC workstations to scan local workstation drives but must not be allowed to scan mapped network drive connections

1 x Interface Workstation Specifications:

Processor Type:

Intel Dual-Core Processor

Processor Speed:

2.6GHz

Memory: (64 Bit)

8 - 16GB Main Memory RAM

Operating System:

Windows XP Pro/ Windows 7 or 8 Pro x64

Hard Disk Storage Subsystem:

1 GB for Maestro

Removable Storage Devices:

DVD-ROM

I/O Ports:

Digi 8 Port (Classic or Neo) RS232 serial board with 1 serial port per RS232 interface (www.digi.com)

Peripheral Devices:

Keyboard & Mouse

Display:

15” SVGA Monitor

Network Connectivity:

100 Megabit/1 Gigiabit Network Card

Interface workstation has to connect to the Maestro Server via a minimum 100 BaseT LAN connection

Anti-Virus:

Industry standard virus scanner using

  scheduled daily scans of local hard disks

  during low-utilization periods. ‘Auto-

  Monitoring’ real-time virus scanning services

  may be used on PC workstations to scan local

  workstation drives but must not be allowed to

  scan mapped network drive connections

Remote Support Capability

Telephone with long distance direct dialing

  capability within reach of file server for voice

  support

Terminal Services, VPN with TCP/IP external

 IP address connection via the internet, PCI compliant Remote Connection Utility using TCP/IP

Dedicated GDS (2-way) Interface Workstation Specifications:

Processor Type:

Intel Dual Core Processor

Processor Speed:

2.6GHz

Memory: (Windows XP Pro)

4 - 8GB Main Memory RAM

Operating System:

Windows XP Pro/ Windows 7 or 8 Pro x64

Hard Disk Storage Subsystem:

1 GB for Maestro

Removable Storage Devices:

DVD-ROM

Peripheral Devices:

Keyboard & Mouse

Display:

15” SVGA Monitor

Network Connectivity:

100 Megabit/1 Gigiabit Network Card

Interface workstation has to connect to the Maestro Server via a minimum 100 BaseT LAN connection

Anti-Virus:

Industry standard virus scanner using

  scheduled daily scans of local hard disks

  during low-utilization periods. ‘Auto-

  Monitoring’ real-time virus scanning services

  may be used on PC workstations to scan local

  workstation drives but must not be allowed to

  scan mapped network drive connections

Remote Support Capability:

Telephone with long distance direct dialing

  capability within reach of file server for voice

  support

Terminal Services, VPN with TCP/IP external

 IP address connection via the internet, PCI compliant Remote Connection Utility using TCP/IP

Miscellaneous Specifications:

Printers

  • All Windows Supported Laserjet Printers
  • InkJet Style & Color Printers Supported (HP Compatible) (not recommended for report printing)

Cabling

Cabling and wiring work to be provided by client chosen cable contractor, Northwind will assist in providing specifications.

o        Interfaces - RS232 serial (4 pair, 24 gauge, braid and foil, plenum)

o        PC Workstations – 100baseT Category 5 or better twisted pair for PC LAN or Fiber Optics

Credit Card Readers (keyboard interface required)

o       A two-track USB reader using keyboard emulation is required.

o      The reader configuration should adhere to the following:

o        Track 1:

Start Sentinel (header) of “%”

End Sentinel (terminator) of “?” with <carriage return>

o        Track 2:

Start Sentinel (header) of “;”

End Sentinel (terminator) of “?” with <carriage return>

o        Track 3 Disabled if available

o      Please consult your credit card reader vendor/manufacturer for setup instructions or manuals.

o      The brand of the card reader is not important as long as it is programmable to conform to the above requirements.

Hardware Maintenance

The client is responsible for arranging hardware maintenance coverage with hardware manufacturer, vendor, or system integrator. Northwind recommends client arrange for 7x24 4 hour response on-site coverage for the server.

Avrio Server

Required Software Components
Microsoft Windows XP with SP3 Only
Microsoft Internet Explorer 6.0 or later
Software Components Automatically Installed
Microsoft .Net Framework 3.5 SP1
Microsoft SQL Server 2008 Standard Edition
Microsoft Windows Installer 3.1 & 4.5
Hardware
Processor Type: Pentium III‐compatible processor or faster
Processor speed: 2.0 GHz (or faster) Recommended
RAM: 2.048 GB (or more) Recommended
Display: VGA (1024x768 pixels)

Avrio Workstation #
Required Software Components

Microsoft Windows XP with SP3 Only
Microsoft Internet Explorer 6.0 or later
Software Components Automatically Installed
Microsoft .Net Framework 3.5 SP1
Microsoft .Net Framework 3.5 SP1
Microsoft SQL Server 2008 Standard Edition
Microsoft POS for .Net 1.12
Microsoft Visual C++ Redistributable
Recommended Hardware
Processor Type: DuoCore (or Dual‐Core) Pentium IV or better
Processor speed: 2.0 GHz (or faster)
RAM: 2 GB (or more)
Display: VGA (1024x768 pixels, 32 bit)

Additional Notes
Avrio takes full advantage of the WPF framework. The graphics displayed are all vector based and
therefore may respond better with a higher end graphics card that supports Tier 2 DirectX and does not
use shared memory.

Peripheral support is handled using the OPOS for .Net standard, therefore, most devices supported by
OPOS for .Net should be supported in Avrio.

Avrio Hardware ‐‐ Additional Information
Avrio installs a full version of SQL 2008 on each workstation. For Avrio failover to function
properly the Principle and Mirror servers have to be identical—with the same operating system.
The server and workstations should be running on XP Pro SP3.

As part of our PA-DSS V1.2 compliance, Avrio takes control and modifies users and privileges
in a way that is not compatible with a server OS. Essentially our unique SQL 2008 install on
every station is the real operating system for the Avrio POS network.

For large installs, 10 or more stations, we have found that the best solution is to have two
identical computers, running XP SP3, function as the principle and mirror servers. With installs
of 10 or fewer stations, 2 of the workstations often serve as the principle or mirror servers.

Recommended Workstations:

First Choice--Elo 15D2—P4 Dual-Core, 2 Gigs Ram, XP Pro Service Pack 3—workstation or
server for smaller installs.

Second Choice--Dell GX780 Dual Core, 2 Gig Ram, XP Pro with a separate Elo 1529
Touchscreen. These also function well as the principle and mirror servers for large installs.

Minimum Specification:
Intel chipset, P4, 2 Gigs of Ram, XP Pro Service Pack 3, Touchscreen with Elo drivers.

Peripherals:
Avrio uses OPOS for .Net drivers. Any printers, cash drawers or MSR’s for which there are
OPOS for .Net drivers will work with Avrio.

Running other applications with Avrio:
When thinking about installing Avrio with other applications you have to remember when Avrio
is installed on a computer, because of various credit card compliancy issues, Avrio creates
unique user accounts with daily encrypted passwords, and the Administrator account used for
installation is disabled. Most Avrio workstations are then put into Kiosk mode: If you exit Avrio
you get the Windows log-on screen; there is no access to the desktop without the Avrio Support
account password.

Why we recommend purchasing hardware for your Avrio system from Silverware:

Our workstations come with a 3 year warranty. Deals that include the standard 1st year Platinum
Service Contract have the protection of Express Exchange if hardware needs to be replaced.
When Silverware supplies the hardware, Express Exchange units will arrive ready to go—with
Avrio and SQL 2008 configured for your site.

Clients can provide their own hardware. However please consider:

1. We charge $300 per computer for client supplied POS workstations because of the
additional time required to prep these machines.
2. Computers can’t be tested and prepped before the onsite service part of the install. This
can unexpectedly cut into time allocated for other tasks.
3. When workstations need to be replaced there will be a charge to remotely prep the
station, reinstall the software and configure the station specific settings.
4. Some support calls will remain unresolved until after you call another vendor.

Purchasing hardware provided by Silverware improves the testing and deployment of the system,
and most importantly, it improves support since there would only be one call to make in an
emergency. Our very competitive hardware pricing encourages the selection of this option.

Services Required from Hardware Vendor/System Integrator

  • Assembly and Testing of Hardware
  • Configuration of Network
  • Installation and Configuration of Windows Server and Database for Server and client PCs
  • Installation and Configuration of Printers for the network environment for print sharing
  • Installation of Hardware in training room
  • Installation of Hardware in final location

Hardware Maintenance

The client is responsible for arranging hardware maintenance coverage with hardware manufacturer, vendor, or system integrator.

Please note 

Client can source their hardware from a local vendor. Your chosen hardware vendor should provide hardware with all peripherals assembled and operating system loaded to ensure hardware compatibility. Your hardware vendor should also provide your cable contractor with specifications and standards for wiring and networking the other workstations. In this case, Northwind’s role is to provide the loading, training, and the support of our application software.

Please ensure that the hardware system is installed professionally; specifically, the Windows Operating System must be installed by a Microsoft Certified Professional. Northwind’s support department will be dialing into the Customer’s POS hardware network (to be setup in a training room that simulates the live environment) at least one week prior to the scheduled training date in order to verify the hardware and configuration requirements.

Northwind sets guidelines for the use of its software only. Due to the nearly limitless number of variables within any personal computer or network configuration, Northwind is in no event liable to any perceived speed or performance issues which may arise on any given system.

If specifications are required for alternative implementation options, please contact your Maestro Solutions Consultant or email marketing@maestropms.com.

Northwind sets guidelines for the use of its software only. Due to the nearly limitless number of variables within any personal computer or network configuration, Northwind is in no event liable to any perceived speed or performance issues which may arise on any given system.

Maestro Supported Interfaces

The following is a list of interfaces currently supported by Maestro. Interfaces not listed here may be supported but have not yet been requested. If an unlisted interface is required, please forward specifications to Northwind to verify if it is supported or if a development effort must be undertaken.

All interfaces are RS232 cable based unless otherwise specified. Interfaces are grouped by type and each interface has the current status identified. Status values are:

     Installed - installed at one or more properties in a live environment

     Ready - completed and ready for client installation/testing, but not yet installed

     Internal Test - completed and now undergoing testing at Northwind

     Development - currently being developed

     Wait - on hold due to lack of demand

     Pending - identified as a required interface but not yet submitted for development

Front Office Interfaces

Comtrol Lodging LinkTM

Brand

Model

Version

Status

PBX

Supported GSS

Lodging Link PTS

Installed

Voice Mail

Supported GSS

Lodging Link PTS

Installed

Call Accounting

Supported GSS

Lodging Link PTS

Installed

Point of Sale

Supported GSS

Lodging Link PTS

Installed

In Room Entertainment

Supported GSS

Lodging Link PTS

Installed

CardKey

Supported GSS

Lodging Link PTS

Installed

Internet Access Billing

Supported GSS

Lodging Link PTS

Installed

Mini Bar

Supported GSS

Lodging Link PTS

Installed

Energy Management

Supported GSS

Lodging Link PTS

Installed

PBX

Brand

Model

Version/Protocol

Status

Alcatel

AHL4400

08/99 V3.0 and Up

Installed

Avaya (formerly Lucent Technology)

Definity

ASCII 04/97

Installed

Comdial

 

HitachiHCX5000

Installed

Defero3

 

Hitachi

Installed

Ericsson

BP250/MD110

Lodging Link PTS

Ready

Fujitsu

Starlog 3

 

Ready

Fujitsu

F9600

12/97

Installed

Hitachi

HCX5000

09/98 7.4

Installed

Iwatsu

 

Lodging Link PTS

Ready

Mitel

SX 2000

 

Installed

Mitel

SX200D/L/EL/ML/ICP

12/98

Installed

Mitel

3300 ICP

 

Installed

NEC

NEAX2400

11/95

Installed

Nevotek

 

Lodging Link PTS

Installed

Nitsuko

384i

HitachiHCX5000

Installed

Nortel

SL/1

 

Installed

PBXnsip

 

Lodging Link PTS

Installed

Percipia

Parallax

Avaya

Installed

PhoneSuite

112

Hitachi

Installed

Tadiran

 

 

Installed

TMS

 

 

Installed

Toshiba

DK424

HitachiHCX5000

Installed

Siemens

Status

 

Installed

Siemens

CaracasLink

Lodging Link PTS

Ready

Status

 

 

Installed


VOICE MAIL

Brand

Model

Version/Protocol

Status

ActiveVoice

Repartee/Replay Plus

Hyatt/Encore

Installed

Avaya (formerly Lucent Technology)

Intuity/GuestWork

 

Installed

Baypoint

NuPoint Messenger

Hyatt/Encore

Installed

Centigram

VoiceMemo

6.0A and Up (Hyatt/Encore)

Installed

DuVoice

 

 

Installed

Emissary

 

 

Installed

Fujitsu

F9600

SMDI – 12/97

Installed

HartfordCommunications

Criterian

Hyatt/Encore

Installed

Hitachi

Integrated Voice Mail

 

Installed

InnOvation

InnLine

Hyatt/Encore

Installed

Mitel

Mitel Mail/Express Messenger

Hyatt/Encore

Installed

NEC

NEAXMail (AD8/16/40)

Hyatt/Encore

Installed

Nortel

Meridian Mail

 

Installed

PhoneSuite

112

Hitachi

Installed

VoiceGate

 

Centigram

Installed

Siemens

 

Status

Installed

Status

 

 

Installed

TMS

 

 

Installed

CALL ACCOUNTING (compatible with most record formats and protocols)

Brand

Model

Version/Protocol

Status

Amtel

Smarty

 

Installed

Atlas

500

 

Installed

CDS

Statcom

 

Installed

Comdial

 

Hobic/Holidex

Installed

EZadvantage

Call A Matic

 

Installed

Genesis

UNIX

Onboard/Network

Installed

Genesis

UNIX

 

Installed

Genesis

Windows

Onboard/Network

Installed

Genesis

Windows

 

Installed

Hansen Software

CASH

 

Installed

Hitachi

HCX5000

Ack/Nak

Installed

Homisco

 

Hobic/Holidex

Installed

ICSS

 

 

Installed

InnOvation

InnCharge/InnLine 2020

 

Installed

InnTel

1500

 

Installed

Intech

Housecall$

Holidex

Installed

ISI

Infortext

 

Installed

Jazz

 

 

Installed

MDR

MDR-5000

Ack/Nak

Installed

PhoneBill

 

Ack/Nak

Installed

PhoneSuite

112

Hobis A

Installed

ProfitWatch

 

Ack/Nak

Installed

RSI (Telecost)

 

Ack/Nak

Installed

Siemens

 

Status

Installed

Status

 

 

Installed

Tality

 

 

Installed

Tel Electronics

Inn-Form Plus/XL

PMS/HX

Installed

TMS

 

 

Installed

Ultimate

Innservice

TCP/IP (No ACK/NAK)

Installed

XETA

 

HMS/Holidex

Installed

XIOX Corp

Prophet-h

 

Installed

POINT OF SALE                  

Brand

Model

Version/Protocol

Status

Active Golf

GEN

Micros

Installed

Aloha

 

Micros

Installed

Digital Dining

 

Micros

Installed

EasiPOS

 

Micros

Installed

General Meters

 

Maestro Generic

Ready

Generic (Ramesys UK)

 

2.1

Installed

HARMS Millennium

 

Micros

Installed

HSI

 

Micros

Installed

Infogenesis

 

Revelation (TCP/IP, XML)

Installed

IQ

 

Maestro Generic

Installed

Jencess

ServeWay/Saleway

 

Installed

Logivision

 

Maestro Generic

Installed

Micros

 

E7/2700/3700/4700/8700/9700 (RS232, TCP/IP)

Installed

PARS

 

Micros

Installed

Pixel Point

 

Micros

Installed

Posera

Maitre’D

Micros

Installed

POSitouch

 

POSitouch/Micros

Installed

Prosalon

 

Micros

Installed

QuadraNet

EPOS

Maestro Generic

Installed

Remanco

 

Vision PMSI

Installed

RetailPro

 

Micros

Installed

RTP Ski Ticketing

 

Micros

Installed

Sable

 

Micros/Squirrel

Installed

SzenCorp

Szen18

Micros

Installed

Sharp

5700

Micros

Installed

Silverware

Classic

Network-Standard/Enhanced

Installed

Silverware

Classic

Micros

Installed

Silverware

Avrio

TCP/IP

Installed

Siriusware Ski Ticketing

 

Micros

Installed

SpaSoft

 

Micros

Installed

Squirrel

 

CHS/Lanmark3/Lanmark6

Installed

System3

 

Micros

Ready

IN ROOM ENTERTAINMENT           

Brand

Model

Version/Protocol

Status

Galavu

 

Video Checkout

Installed

Guestek

 

Video Checkout

Installed

Lodgenet

 

Simple Billing Only

Installed

Lodgenet

 

Video Checkout

Installed

MovieLink

 

1.7

Installed

NXTV

 

Video Checkout

Installed

On-Command

 

Simple Billing Only

Installed

On-Command

 

Video Checkout

Installed

Quadriga

 

Video Checkout

Installed

Time Warner

 

Video Checkout

Installed

CREDIT CARD      

Brand

Model

Version

Status

Shift 4

Dollars On The Net

 

Installed

Elavon (formerly Southern Data Comm)

Protobase

6.01

Installed

Elavon (formerly Southern Data Comm)

Fusebox

 

Development

CARDKEY

Brand

Model

Version

Status

CISA Security

 

Lodging Link PTS

Ready

Kaba Ilco 

System 700

Gateway/Direct

Installed

Marlok

 

 

Installed

Onity (formerly Tesa)

HT24

4.x,5.x

Installed

Saflok

5000/6000

 

Installed

Salto

Hams v1.3

Onity (Tesa) protocol

Installed

TimeLox

 

 

Installed

VingCard Elsafe

VC2100

1.3

Installed

CENTRAL RESERVATIONS

Brand

Model

Version

Status

Best Western

Star

1way

Installed

Reserve America

 

1way w/deposit post

Installed

Global Resources

Falcon

1way, ASCII

Ready

GDS RESERVATIONS

Brand

Model

Version

Status

Cendyn

 

2way

Ready

Expedia

 

2way

Development (Q4 2012)

Genares

 

2way

Installed

Innlink

 

1way

Installed

Open Hospitality

 

1way

Installed

Pegasus

 

2way

Development (Q4 2012)

SynXis

HubX

2way

Installed

SynXis

RedX

2way

Installed

TravelClick

iHotelier

2way

Installed

Trust

 

1way

Installed

Trust

 

2way

Ready

WEB RESERVATIONS

 Brand

Model

Version

Status

BookDirect (Spyre)

 

2way

Ready

iHotelier

 

2way

Installed

ResWave

 

2way

Installed

SynXis/HubX/RedX

 

2way

Installed

UniRez

 

1way

Installed

TravLynx   2 way

Installed

INTERNET ACCESS BILLING

 Brand

Model

Version/Protocol

Status

CAIS Internet

 

 

Installed

CISCO               

BBMS

 

Installed

Golden Tree

 

 

Installed

Guestek

 

 

Installed

Nomadix

 

HOBIC/Micros

Installed

TravelNet

 

Data Valet

Installed

Wayport           

 

 

Installed

G/L EXPORT

Brand

Model

Version

Status

ACCPAC

User Defined

CSV/TXT

Installed

Aptech Profitvue

User Defined

CSV/TXT

Installed

Dataplus

User Defined

CSV/TXT

Installed

Great Plains

User Defined

CSV/TXT

Installed

IDSbooks

 

 

Installed

Mas90/Mas200

User Defined

CSV/TXT

Installed

MYOB

 

CSV/TXT

Installed

Navision

 

CSV/TXT

Installed

PeachTree

User Defined

CSV/TXT

Installed

Quickbooks

IIF (Intuit Interchange Format)

CSV/TXT

Installed

Solomon

 

CSV/TXT

Installed

Timberline

 

CSV/TXT

Installed

CORPORATE ACCOUNTING

Brand

Model

Version

Status

Corporate Upload – G/L, A/R, T/A

 Generic

 

Installed

REVENUE MANAGEMENT

Brand

Model

Version

Status

EZRMS

 

1way

Installed

EZRMS

 

2way

Installed

IdeaS

 

1way

Installed

VIDEO DISPLAY SYSTEMS                

Brand

Model

Version

Status

AFS MessageLink

 

Guest Message

Installed

THIRD PARTY SALES AND CATERING                           

Brand

Model

Version

Status

Newmarket

Delphi

Legacy

Installed

Newmarket

Delphi

XML

Development

PARKING CONTROL                          

Brand

Model

Version

Status

McGann

 

 

Installed

MINIBAR                             

Brand

Model

Version

Status

AMS

AutoClassic

Full Duplex

Installed

Dometic

 

 

Ready

TMS-Mini Bar Posting

 

 

Installed

ENERGY MANAGEMENT                   

Brand

Model

Version

Status

Alerton

 

 Scientific Atlanta

Installed

Gentec

 

 

Installed

InnComm

 

 Scientific Atlanta

Installed

Johnson Control

 

 Scientific Atlanta

Installed

Trane

 

 Polarsoft

Installed

WiSuite

 

 Scientific Atlanta

Installed

CASHLESS VENDING                         

Brand

Model

Version

Status

C-Star

 

 

Ready

Sales and Catering Interfaces

VIDEO DISPLAY SYSTEMS                

Brand

Model

Version

Status

Janus Displays

 

Event Message

Installed

AFS MessageLink

 

Event Message

Installed

GRAPHICAL ROOM LAYOUT                            

Brand

Model

Version

Status

TimeSaverSoftware

RoomViewer

Pro Version 6.0

Installed

MeetingMatrix

 

 

Development

AttachmentSize
Windows Hardware - Maestro Specifications 2013.doc108.5 KB
Northwind Maestro Interfaces as of December 2012.pdf147.31 KB

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Making money is only one part of a property's technology ROI. Lowering expenses is another, and many operators are leveraging technology to create a more efficient operation. In the past, keying in contracts, rooming lists and detailed banquet and event invoices required a great...

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Matt Oliver | The Highlander Inn and Conference Center

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